[. . . ] User Guide © Copyright 2010 Hewlett-Packard Development Company, L. P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] Otherwise, you may see a warning message asking if you want to continue. After you click No, the computer may behave in either of the following ways: Playback may resume. ­ or ­ The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it. Increase system resources: Turn off printers and scanners, and unplug cameras and portable handheld devices. Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color, as follows: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. Confirm that the Use AutoPlay for all media and devices check box is selected. A disc should now start automatically when it is inserted into the optical drive. Troubleshooting 43 A movie stops, skips, or plays erratically Press the Play button. Conserve system resources by trying the following suggestions: Log off the Internet. Right-click on a blank area of the computer desktop, and select Screen resolution. Disconnect external devices, such as a printer, scanner, camera, or handheld device. A movie is not visible on an external display 1. If both the computer display and an external display are turned on, press the f4 action key one or more times to switch between the 2 displays. Configure the monitor settings to make the external display primary: a. Right-click on a blank area of the computer desktop, and select Screen resolution. Specify a primary display and a secondary display. NOTE: When using both displays, the movie image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops before completion Be sure that all other programs are closed. If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive. Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. 44 Chapter 4 Multimedia A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD. MediaSmart is installed on the computer. A device driver must be reinstalled 1. In the Device Manager window, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD ROMs, Modems, and so on). When prompted, confirm that you want to delete the device, but do not restart the computer. [. . . ] To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not insert, remove, connect, or disconnect any device, cable, or cord. [. . . ]